What Donors Expect & What We Should Deliver

About this event

Moderator

Adrienne Graham, NAO Regional Director for Central Oregon and Owner of Leapfrog Training and Consulting

Panelists

Fran Willis, Donor Relations Officer, Oregon Community Foundation

Kim Fischbach, Director of Development, Bethlehem Inn

Lori Slaughter, Regional Philanthropy Advisor, Excellence in Giving

Robin Antonson, Director of Development & Prevention, Kids Center

Presentation & Continental Breakfast at 8:00
Networking at 9:30

If you have ever faced the challenge of reaching new donors or engaging existing donors at a higher, more impactful level, then you will want to join us for this conversation exploring what donors expect and what we should deliver. We’ve invited local donors and development staff to share their tools, tips, and experience for strengthening relationships between donors and organizations that will in-turn improve effectiveness and long-term impact. Ensure that your allocation, campaign, and communication activities include information essential for meeting donor expectations.

We will explore:

• Essential information donors and potential donors want to know about your program
• The importance of not only what you say to donors and potential donors, but also when and how you say it (how often to communicate with your donors)
• Essential information you need to know from donors to improve their donor experience
• How the donor experience directly impacts the success of your campaign efforts
• Why donor fulfillment is critical for ongoing donor satisfaction and support

About the Presenters

Adrienne Graham became NAO’s Regional Director for Central Oregon in April 2014. In her part-time position, she supports collaboration, communication and the flow of resources to Central Oregon nonprofits. Adrienne serves as an on-the-ground nonprofit specialist providing free ‘light’ coaching and technical assistance, and she connects nonprofits to other regional resources. Adrienne has served nonprofits as executive director, volunteer, board member and consultant. An adept facilitator of strategic planning, leadership and board, staff and team development, she launched her consulting business, Leapfrog Training & Facilitation, in 2005, to strengthen the vitality and effectiveness of Oregon’s nonprofits. Prior to Leapfrog, Adrienne designed and delivered community leadership and organizational development programs for The Ford Family Foundation’s Community Leadership Program. She has worked for the City of Corvallis, facilitating community conflict resolution and diversity programs, and for the Oregon Department of Education, leading a statewide project on alternative learning opportunities. She received her Master’s in Adult Ed and Organizational Development at OSU. Adrienne and her family reside in Sisters, Oregon, where they enjoy the region’s many hiking, biking and XC ski trails.

Fran Willis (Sisters, OR) is the Donor Relations Officer of Central and Eastern Oregon with the Oregon Community Foundation. She works with advised fund donors and their families around Central and Eastern Oregon to connect them to the causes they care about. A key part of this work is to assist donors and their children to help them identify how to best work together in their giving. To support family’s areas of interest in Oregon, Fran is constantly learning about community and nonprofit needs and programs to then sharing these insights when donors inquire. Her life work is to make a difference by connecting people, ideas and resources. Prior to joining the Oregon Community Foundation, Fran worked from Bend with Bank of the Cascades for four years to run their Oregon and Idaho marketing and corporate philanthropy efforts. Her background includes work as a nonprofit consultant to help organizations share their stories and develop effective community outreach programs. She is currently on the Advisory Committee with the Deschutes Land Trust and the Governor appointed Central Oregon Regional Solutions Advisory Committee.

Kim Fischbach brings over 25 years of marketing and fundraising experience to the Bethlehem Inn. She has served as the Inn’s Director of Development for four years. Kim’s prior non-profit experience includes Development Director with CASA of Central Oregon, Trillium Family Services (Bend campus) and a regional art museum in Napa Valley. Having worked with large advertising agencies serving both high tech and retail brands, Kim brings a strong marketing background to the non-profit organizations she has been proud to serve. Kim is responsible for all development and marketing initiatives at the Inn.

Lori Slaughter brings over 20 years of non-profit experience and service to Excellence in Giving clients. Throughout her career, she has focused on the unique needs of major philanthropists and is a tireless advocate for the preservation of donor intent. Over the years, Ms. Slaughter has advised individuals on a variety of philanthropic investment opportunities within significant educational, research and health care organizations.Her areas of expertise include gifting to Colleges and Universities, Medical Research, and Hospitals. Ms. Slaughter, a native of North Carolina, earned her B.S. in Sociology from Portland State University. She lives in Redmond, Oregon and spends weekends horseback riding and caring for her growing animal family. Her areas of philanthropic interest are women’s health research, equine therapy and education.

Robin Antonson has a Masters in Human Resources and Organizational Development. She previously worked in Human Resources before joining the non profit sector 8 years ago at the High Desert Museum. She joined KIDS Center in 2010 and oversees our fundraising efforts including major gifts, grants, beneficiary events and the KIDS Center prevention team.

About the Network

Each session of the Nonprofit Network of Central Oregon is designed to strengthen your management skills while providing field-tested concepts and tools to take back to your organization for implementation. In addition to skills development, each session allows for networking and peer coaching in a collaborative learning environment.