This interactive webinar will help nonprofit leaders strengthen donor relationships and increase retention. Participants will learn core stewardship practices, explore simple systems for consistent donor touchpoints, and leave with practical next steps to launch or improve a stewardship plan. 

Through discussions and a guided planning exercise, participants will draft initial donor touchpoints and identify 2–3 actionable next steps. You will receive a simple stewardship worksheet, a 90-day starter checklist, and a sample touchpoint calendar to help put ideas into action immediately. 

Who Should Attend: Ideal for development staff, executive leaders, and board members looking to deepen donor loyalty and build sustainable support. 

Learning Objectives: 

• Understand stewardship’s role in the donor cycle and long-term giving. 
• Identify key elements of effective stewardship, including meaningful touchpoints, relationship building, and donor appreciation. 
• Explore tiered stewardship strategies for different donor segments. 
• Develop first-step actions to begin or enhance a stewardship plan using high-impact, low-cost methods. 
• Gain a clear understanding of staff and board roles in donor engagement. 

Cost

$25 for NAO Members
$50 for Nonmembers

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