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Workshop

Inclusive Customer Service: Serving Diverse Customers and Communities Effectively

Cascade Employers Association
Online Event - Cascade Employers Association

About this event

Providing excellent customer service means meeting the needs of all customers—regardless of their background, identity, or abilities. This interactive training will equip participants with the tools to create a welcoming and inclusive experience for diverse customers and communities.

Through discussions, real-world scenarios, and practical strategies, participants will learn how to recognize biases, communicate effectively across differences, and handle challenging customer interactions with professionalism and cultural awareness.

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Cascade Employers Association

Providing excellent customer service means meeting the needs of all customers—regardless of their background, identity, or abilities. This interactive training will equip participants with the tools to create a welcoming and inclusive experience for diverse customers and communities.

Through discussions, real-world scenarios, and practical strategies, participants will learn how to recognize biases, communicate effectively across differences, and handle challenging customer interactions with professionalism and cultural awareness.

When
August 27th, 2025 from  8:30 AM to 10:30 AM
Location
Online Event - Cascade Employers Association