Good supervisors are the first line of defense against employee disengagement and turnover. Yet only one third of all supervisors and managers are perceived to be strong leaders.This class will provide both new and seasoned team leads, managers and supervisors the tools they need to be effective.
This comprehensive virtual training program is offered over two full days. Each session equips participants with the essential skills to lead and motivate their teams effectively. Through interactive sessions, insightful discussions, and practical exercises, you'll gain the knowledge and confidence to navigate the complexities of supervisory roles.
You can choose to attend the full program (both days) or just the first part. Participants who complete the entire program will receive a personalized certificate of completion..
Part One
The Role of the Supervisor, Transition into Leadership, and Employee Engagement
- Define your leadership style and develop a growth mindset.
- Understand your sources of power and key leadership competencies.
- Explore strategies for individuals making the transition from peer to supervisor.
- Discover the importance of emotional intelligence and empathy in leadership.
- Explore strategies to increase employee engagement and motivation.
- Communication, Collaboration, Build Inclusive Teams, and Recognize Achievement
- Master the art of active listening and effective communication.
- Learn how to foster collaboration and build high-performing teams.
- Understand the benefits of diversity, equity, and inclusion in the workplace.
- Develop strategies to create a more inclusive and welcoming work environment.
- Understand the difference between recognition and appreciation and learn effective strategies to motivate your team.
To register for part one only, click here.
Part Two
Clear Direction, Effective Delegation, SMART Goals, and Lead Through Change
- Learn how to provide clear direction, delegate tasks effectively, and tie team efforts to the organization's goals.
- Explore various models of delegation and develop practical skills for successful task assignment.
- Define and create SMART goals for your team's development, ensuring alignment with individual and organizational objectives.
- Explore a strategic model for planning and implementing change, the importance of communication during change, and the stages humans experience as they transition through change.
- Coaching, Performance Management, and Ethical HR Practices
- Develop a positive coaching approach to give effective feedback for performance improvement.
- Learn to build strong coaching relationships and overcome common challenges associated with providing feedback.
- Understand the concept of a performance gap and explore strategies for managing performance.
- Gain an overview of ethical HR practices and employment law, including common claims, discrimination, harassment, and employee leaves.
Register for the full course below.